Skip to content

Scan with your phone

Download on the App Store Get it on Google Play

Delete your account

Updated 14. lokakuuta 2026

You can delete your GigBooks account yourself in the app, or ask us to do it by email. This page explains both, what happens to your data, and what to do about your subscription.

1. Before you delete

  • Export what you need. Use the CSV exports in the app to save the records your business needs. You cannot export them after the account is deleted.
  • Cancel your subscription separately. Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in the store: Apple or Google Play.

2. Delete in the app

  1. Open GigBooks and go to Settings.
  2. Tap Delete account.
  3. Confirm.

Deletion is immediate. You are signed out and cannot sign in to the account again.

3. Delete without the app

If you cannot use the app, email privacy@gigbooks.fi from the address your account uses and ask us to delete it. We verify that the request comes from the account holder and act within one month.

4. What is deleted

When you delete your account we:

  • remove your name, email address, business name and business address;
  • delete your sign-in, your chat history with the assistant and your notifications in the app;
  • if you signed in with Apple, also ask Apple to revoke GigBooks’ Sign in with Apple authorisation.

5. What is kept, and why

Finnish bookkeeping rules require accounting records to be kept for a set time. Your bookkeeping records therefore stay, tied to the closed account and not used for anything else:

  • entries, and invoices including the customer details on them;
  • work records such as shifts, sessions and customer details;
  • receipts and their scanned text;
  • bank statements and account numbers;
  • your business ID or VAT number.

They are kept at least for the statutory periods: six years from the end of the calendar year in which the financial year ended for vouchers and other accounting material, and ten years from the end of the financial year for books and financial statements. We do not promise automatic deletion after that. Our own billing records are subject to separate legal duties.

Purchase records stay with the app store and RevenueCat. Analytics and error reports linked to a pseudonymous account id expire under those services’ own retention periods.

See the Privacy Policy for more on retention, and write to privacy@gigbooks.fi with any question about your data.